OEM Design & Development Services
Chassis Customization
- Concept Design & CAD Modeling
- Prototyping and FA Builds
Reliability Testing
- Duty Cycle Testing
- MTBF Analysis
- Thermal and Humidity
- Packaging - Shock, Vibration & Drop
HW Engineering Services
- Systems Requirement Analysis
- Bill-Of-Material (BOM) Creation
- Configuration Management
- Multi-Vendor Roadmap Planning
SW Engineering Services
- Software Image Creation (Linux)
- Software Image (Win Embedded)
- Test Script Development
- Appliance Deployment & Management Tools Development
Regulatory Compliance
- EMC, FCC, CB, CE, UL
- Global Testing & Certifications
New Product Introduction
- Dedicated NPI Teams
- Program Management
Branding Services
- Bezel (Sheet Metal & Plastic)
- Chassis (Paint, Silk Screen)
- Disk, DVD (Labeling & Packaging)
- Shipping Box, Packaging Labels
Supply Chain Services
Supply Chain Planning
- Material Management
- Forecast Management
- Inventory Management
- EOL Items Management
- AVL Item Management
- Long Lead Items Management
Forward Logistics
- Direct Order Fulfillment (DOF)
- Global Export Management
Warehousing Services
- Customer Owned Inventory
- Consigned Inventory
- Bonded Inventory
- Extended FGI Storage
- USA, Europe, Asia Locations
Portal Access - Live
- Inventory Reports
- Material Planning Reports
- Quality Reports
- Product Test Status Reports
Financial Services
- eBilling
- Extended Billing Terms, Leasing
- Open Credit Limit
- Flooring Terms
- EDI / XML Integration
BOM Cost Management
- Multi-Vendor Costing
- Quarterly Pricing Review
Turnkey Integration Services
Integration Types
- Kitting Services
- Complex, Small-Mid-Large Lots
- System Level Assembly
- Full Rack Assembly
Global Locations
- USA, Europe & Asia Facilities
Testing & Imaging
- Component Level Testing
- Functional Testing
- Reliability/Burn-in Testing
- Reliability/Chamber Testing (35C)
- Linux/Windows Testing Tools
- Software Imaging - Disk/System
- Pre-Ship Staging Test
- Test Log Audit Reporting
- Quality Yield Matrices/Reporting
MFG Engineering Services
- Mfg. Process Documentation
- BOM Change/Revision Control
- Documentation Change Mgmt.
- Change (ECO) Management
- Secured FTP for Image Mgmt.
- Secured VPN Access
Assembly Services
- BIOS/Firmware Upgrades
- Asset Tagging & Serialization
- Custom Labeling
- Asset Life Management
- Custom HW/SW Configuration
- Custom Packaging
Global Repair & Support Services
Repairs -Warranty Programs
- Standard 2 & 3 HW Warranty
- Extended 5 Year Program
- Return Repair Depot (USA)
- Return Repair Depot (Global)
- Returns ECO Management
Technical Support Help Desk
- Phone/Email Help Desk
- 24x7 Help Desk Staff (Global)
- Remote Deployment
- Field HW/SW Upgrades
- Website Ticketing Portal
- Multi-Tier Ticketing System
Repairs - Specialized Programs
- Multi-Tier Ticketing System
- Depot Spare Program
- Advance Replacement (Global)
- Re-Certify/Refurbish
- Evaluation Pool Management
- Trade Show Pool Management
- Upgrade to newer BOM
- Asset Tracking (Changes)
- Contract Renewals
End-Of-Life Services
- De-Kitting / Reclaim Components
- Retirement Services
- Recycling Service
Field Support Services
- Last-Mile Repairs (Global)
- Last-Mile Spare Program
- Last-Mile Professional Deployment
